FAQs
What products do you offer?
We offer handmade and customized gifts including crochet items, hampers, candles, resin products, keychains, bouquets, calendars, and personalized gift hampers for all occasions.
Are all products handmade?
Yes, all our products are carefully handmade with love and attention to detail. Minor variations make each piece unique.
Do you provide customized gifts?
Yes, we specialize in customized gifts. You can personalize products with names, photos, colors, messages, or themes.
How do I place a customized order?
Select the product → place your order → share customization details via WhatsApp or email mentioned on the website.
Is there an extra charge for customization?
Customization charges depend on the product and design. Final price will be shared before order confirmation.
How much time does it take to prepare an order?
Standard handmade orders take 5–10 working days. Customized and bulk orders may take longer.
Do you accept urgent orders?
Yes, urgent orders are accepted based on availability. Extra charges may apply.
Do you ship all over India?
Yes, we deliver PAN India through trusted courier partners.
How long does delivery take?
Delivery usually takes 3–7 working days after dispatch, depending on your location.
How can I track my order?
Tracking details will be shared via WhatsApp/email once your order is dispatched.
Is online payment safe?
Yes, all payments are processed through secure and trusted platforms
Do you accept returns or exchanges?
Since products are handmade and customized, returns and exchanges are not accepted.
Can I cancel my order?
Orders can only be canceled within 24 hours of placing the order. Customized orders cannot be canceled once work has started.
What if I receive a damaged product?
Please share an unboxing video within 24 hours of delivery. We will assist you with a replacement or resolution.
How should I take care of handmade products?
Keep away from water and direct sunlight. Handle with care to maintain quality and longevity.
How can I contact you?
You can reach us via WhatsApp, Instagram DM, or email mentioned on the website.
Do you take bulk or corporate orders?
Yes, we accept bulk and corporate gifting orders. Contact us for special pricing.